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Doctor appointments over WhatsApp at any hour, with no hold music.

Designed for
Network of medical offices
Year
2026
What’s included
AI agent · WhatsApp · Automation

Concept project developed by Aura. Not client work.

3:12 am✓ Appointment confirmedAppointment assistantonline
Hi, I need an appointment with orthopedics
I have Thursday 10:30 or Friday 4:00 pm. Which works best?
Thursday
Done, see you Thursday at 10:30. I’ll remind you the day before.
Concept · Lab project

01Starting point

Booking a doctor’s appointment still means calling during office hours and waiting. On the other side, the front desk is overwhelmed and many slots are lost because no one says they won’t make it.

02The idea

A WhatsApp assistant connected to the offices’ real calendar: it books and reschedules appointments and sends reminders with a button to confirm or free up the slot. When the question is medical or sensitive, it hands the chat to a person.

03How we’d measure it

Missed appointments per month, response time, calls no longer reaching the front desk and appointments booked after hours.

Tomorrow 10:30 · OrthopedicsConfirm your appointment?ConfirmReschedule
Appointment assistantonline
Hi, I need an appointment with orthopedics
I have Thursday 10:30 or Friday 4:00 pm. Which works best?
Thursday
Done, see you Thursday at 10:30. I’ll remind you the day before.

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